Broadband Technical Support

This support page for Broadband customers, provides you with all the information needed to maximize the most from your service. Activate new features of your service or troubleshoot faults with the help of our support team.

myUltraServe

Our self service control panel provides personalised technical support along with live information on your Broadband service. Please submit all requests via myUltraServe.

24x7 Emergency Support

For severity one faults (service down), please call our 24x7 emergency contact number
+61 2 9563 4810 for an immediate response.

Broadband FAQ