Full Feature List
Data Centre
- Servers are located in our Tier 3+ Rated Data Centre, the highest rated data centre in Australia
- 24x7 Onsite Security
- 24x7 Building Engineers maintaining power and air conditioning services
- VESDA Fire Detection System with Inergen Gas Suppression and Double Interlocked Sprinkler System
- 24x7 Onsite Security
More Information
Network
- Fully Redundant Cisco Powered Core Network
- Multiple Upstream Transit Providers using BGP4 for Reliability and Speed
- Local ISP Peering Transit
- Gigabit Switching Network
- Optional Redundant Network Uplink
Hardware & Software
- Brand New IBM Server Grade Hardware & Components
- 4 Hour Hardware Replacement SLA
- Choice of Windows or CentOS
- Full remote administrative access provided
Included Level 1 Management Service
- Hardware Replacement & Network SLA
- Dedicated Account Manager
- Basic Monitoring w/ SMS and Email Notifications - HTTP, HTTPS, SMTP, POP3, PING
- 5GB Backup Space Included on Ultra Serve SAN
- Remote Reboot Service
- Web Statistics (Live Stats 8) for 1 domain
Next level
Upgrade to Level 2 or Level 3 Management Service for Managed Software Patching, Security, System Administration and Firewall Service
Self Service
Ultra Serve has created a web portal to allow clients to view the real time status of services provided and provide direct access to control these services. We believe this control panel is the most comprehensive in the Australian market.
- Remote Reboot Service
- Online Traffic/Performance Reports
- DNS Management Control Panel
- 100 Zones (Domains) Included
- Includes Backup MX Service
- Includes 3x Geographically Redundant Name Servers
- Real Time Zone Updates
- Reverse IP Address Management
- IP Address Management
- Mail Hosting (1 Domain)
Provides access to perform a hard reboot of your server via our Control Panel in real time
Add-On Services
- Additional IP Addresses
- Additional Backup Space
- Extended Server Monitoring
- Additional DNS Hosting Features
- Virtual Email Hosting
- Additional Web Site Statistics
