Operational Capabilites

Data Centre

• Servers are located in our Tier 3+ Rated Data Centre, the highest rated data centre in Australia
• 24x7 Onsite Security
• 24x7 Building Engineers maintaining power and air conditioning services
• VESDA Fire Detection System with Inergen Gas Suppression and Double Interlocked Sprinkler System
• 24x7 Onsite Security

Network

• Fully Redundant Cisco Powered Core Network
• Multiple Upstream Transit Providers using BGP4 for Reliability and Speed
• Local ISP Peering Transit
• Gigabit Switching Network
• Optional Redundant Network Uplink

Hardware & Software

• Brand New IBM Server Grade Hardware & Components
• 4 Hour Hardware Replacement SLA with Options Hot Spares and Automatic Fail-over
• Choice of Windows, FreeBSD or Linux
• Remote administrative access optional

myUltraServe - Advanced Service Management

Ultra Serve has created a web portal to allow clients to view the real time status of services provided and provide direct access to control these services. We believe this control panel is the most comprehensive in the Australian market.

• Online Traffic/Performance Reports
• DNS Management Control Panel
• Reverse IP Address Management
• IP Address Management
• Mail Hosting (Optional)